Terms-and-conditions-Concierge-Services-London

Privacy

Of our business customers and partners, we store contact information. If it is data of individuals, we treat this data just like that of all our other customers. You leave your business personal information with us because that’s what you have to do if you want to order something. But we can imagine that you would like to know why we ask for your business personal information and what we do with it. We’re happy to tell you about that here.

Terms-and-conditions-Concierge-Services-London

Privacy

Of our business customers and partners, we store contact information. If it is data of individuals, we treat this data just like that of all our other customers. You leave your business personal information with us because that’s what you have to do if you want to order something. But we can imagine that you would like to know why we ask for your business personal information and what we do with it. We’re happy to tell you about that here.

What do we do with your data?

Safety and Security: We store and secure all information you provide to us with the utmost care. Anyone who has nothing to do with your data simply cannot access it. When we give your data to someone else – you can read why and when we do that below – we require that that third party man be at least as careful as we ourselves are. And of course uses that data for which he was given it. If you think that’s not happening, please let us know.

Personal: We use your data to provide you with the most personalized information possible in conjunction with our marketing activities. We tailor what you see with us to your interests. We use, for example, data from previous orders, your IP address and surfing and search behavior stored in cookies. You can read more about cookies below.

What to do with your data: In doing so, we use data received from you as well as data collected by ourselves. For example, data about your visit to our website.

Customer Support: You can call, email and app with us. To help you quickly with questions, we use your information and take notes that we store. Data about your contacts are sometimes recorded. In doing so, you help us analyze and improve our services.

Cookie: In our cookies we store the following data, among others: the company name, your name, address(es), phone number, e-mail address(es), delivery and payment details, and specified information and interests. Convenient because then you don’t have to re-enter this information every time. We also keep records of your previous orders and commissions.

Carrying out your order or delivering your order: For your order, we need your company name, name, e-mail address, address(es), payment information and also your phone number. This allows us to deliver or fulfill your order. We also give your information to others when necessary for an order, such as delivery services.

Newsletters: You can sign up for our various newsletters. This will keep you informed about your field, promotions, new developments and our news. We have general and personal newsletters. We create the personalized newsletters based on your information, such as previous assignments, participation in trainings, seminars, trade show visits, assignments and stated interests. That makes the newsletter more interesting to you.

Improving our services and service: We are continuously improving our services. Therefore, we may use your data for permission for a no-obligation market survey. We conduct these studies ourselves but sometimes others do as well. When we give that outside party your data, that other party must abide by our privacy rules. For example, your data must be deleted at the end of the research study.

References: We love references and reviews. If you want to leave a reference or write an experience, please choose whether your personal information or your name is visible to other visitors and whether we are allowed to contact you about your reference experience. We keep track of who writes which reference experience.

Personalized Disclosure: We have so much knowledge and expertise in water safety that we are happy to help you get started. For example, by pointing you to blogs, books, articles, etc. that are of interest to you. This is done based on your visits to our website. We then look at cookies and your IP address, as well as previous assignments and your interests that we know about because we asked you about them.

Advertisements: In addition, we and our partners may show you advertisements. This is done based on your previous visits to our websites and third-party websites. We and our partners then collect your browsing, search, and purchase behavior based on cookie techniques, your IP address, and the ad number associated with the device you surf with.

Preventing fraud: We use customer data to investigate, prevent and deter fraud. If we must, we give customer data to the government.

Payment reminder and post-payment: If you submit orders that you pay for in arrears, we may check your creditworthiness. We use specialized agencies for this purpose. For that credit check, we give your data to dar agency and they can use your data only for that purpose. In addition, we will call you or send a payment reminder when the invoice payment deadline has passed. Sometimes specialized companies make that phone call for us and handle the collection. If invoices are not paid we will give your information to a collection agency and/or bailiff who will collect unpaid invoices on our behalf.